Media highlights

Master Builders QLD to showcase inndox!

inndox to exhibit at the Master Builders Qld Roadshow - Free entry - members and non-members welcome!

inndox to exhibit at the Master Builders Qld Roadshow - Free entry - members and non-members welcome!


We’re proud to announce we have the support of Master Builders Queensland to showcase inndox! 

Come along to the 2019 Master Builders BUSSQ Road Show and locate our stand where we will demonstrate all the benefits of inndox.

The Road Show is a FREE event and open to members and non-members, but registration is essential!

Click Here to Register.

The 2019 Roadshow is not to be missed! It’s a great opportunity to get up-to-speed with the latest industry news. It’s also the perfect chance to network with like-minded people, discover our exhibitor’s exciting and innovative products and services as well as win some awesome lucky door prizes!

inndox is an award-winning app that helps builders and property owners better manage and control their valuable records from any device.

For new builds, builders can provide owners with handover files on inndox (all the plans, manuals, specifications, approvals, certificates, warranties and more). 

Don't miss this opportunity to see us in person at the Road Show and unearth the latest trends in property!

Register Now to attend the event of your choice.

Hot off the press!

Check out page 45 in the latest issue of Master Builder Magazine where you will find inndox featured in the "Members Corner - The Real Deal". Master Builder is the official magazine of Master Builders Queensland. As the peak body representing the building and construction industry of Queensland, the publication is the trusted resource for news, services and advice.



Presented inndox at Qld Parliament House for the Pacific Connect “Women in Business & Digital Delivery” !

17-20th February 2019

Trish Mackie-Smith, inndox CEO, Co-Founder (left), with fellow International Centre for Democratic Partnerships (ICDP) associates at Qld Parliament House.

Trish Mackie-Smith, inndox CEO, Co-Founder (left), with fellow International Centre for Democratic Partnerships (ICDP) associates at Qld Parliament House.

A warm and welcoming hug by the distinguished Special Advisor for the ICDP, Taulapapa Brenda Heather-Latu from Samoa, set the tone for the Pacific Connect dialogue that took place in Brisbane recently. 

As a guest presenter, I was asked to deliver a presentation about my technology business, inndox and to talk about the challenges faced in trying to run a successful digital business in Australia. I was told that my audience would be female entrepreneurs and business owners, and ICT specialists from: New Zealand, Samoa, Tonga, Papua New Guinea, Solomon Islands, Vanuatu and Fiji who would be interested in networking and learning about how IT innovation could help with development in the Pacific nations.

In preparation for the event, I did some reading and was struck by the potency of the message conveyed in the 2017 report titled Women’s Economic Empowerment in the Pacific that: “where women can achieve their economic potential, economies grow, societies prosper, families are wealthier, [more educated] and more resilient [making the world a better place].” To me the message was loud and clear - we definitely need to encourage and empower women in our communities because it is the women who are instrumental in bringing about significant and long-lasting change that will benefit future generations. As technology plays an important and integral role in most businesses, it has become ever more urgent that we all learn and adapt quickly lest we get left behind. 

So it was with the purpose of encouraging other like-minded women in business, that I told my story of how I went from being a tech founder of a not-for-profit business to help children back in 1999, to being a property lawyer, then business owner, and now the CEO of a software business.

I spoke about how I wanted to change our property laws in the interest of fairness and that I had submitted a petition that was sponsored by a parliamentary Minister and tabled in Queensland State Parliament in August 2016. I went on to explain that despite the petition, I was frustrated because I knew that laws do not change overnight - laws can take years or even decades to change.

I relayed that because I was driven by a purpose - to make a difference in the property industry - that strong sense of purpose became the motivator to keep me searching to find a better, quicker way and that is why I turned to technology.  

My re-entry into the technology space was daunting and difficult at times but I remained determined. I successfully launched inndox - a property app for builders and property owners, into the marketplace in 2018. The app is now being used by customers in the ACT and across three states of Australia and there are plans to expand into international markets. 

As part of the presentation, I shared some lessons learnt throughout my journey by listening to other founders, business mentors, reading and by just doing!  

The 5 tips that helped me overcome challenges along the way were: 

  1. Have a strong sense of purpose. Knowing that you are in business to help others is a powerful motivator whenever times get tough.

  2. Set one big audacious goal each year. I use this as a beacon to help with my decision-making as I often find it difficult to say no.

  3. Be self-aware. It is important to know your true strengths and weaknesses and then find ways of overcoming those weaknesses so that you create the most capable team.

  4. Find your “tribe” as success brings success. According to Oprah Winfrey: “Surround yourself with only people who are going to lift you higher.”

  5. Customers are your gold. Listen and spend time with them to understand their needs and wants then find ways to make their lives easier, better, less stressful, less costly. This will give your business a competitive edge. “If you don’t listen to your customers, someone else will” according to a quote by Sam Walton.

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My presentation ended with a quote (from the same paper referenced earlier): “Women’s economic empowerment is a matter of human rights and social justice”.

In my view this is a fundamental right that should exist in every nation but unfortunately it does not. To help improve the situation, we need programs such as the Pacific Connect Network Dialogue because it supports and facilitates the sharing of important knowledge and business experiences - it provides opportunities to network and make real and enduring business connections that should lead to increased economic prosperity.

The next presentation by Sarah Mak, co-founder of Folktale, a visual story-telling app, was very inspiring. Her desire to empower people and businesses to tell their own stories was well demonstrated in the authentic and emotionally-charged video clips presented to us.

Following the presentations and panel discussions, I quickly learned that my challenges in Australia paled into insignificance compared to other remarkable stories shared during the dialogue. Some obstacles regularly encountered by the Pacific women seemed insurmountable to me! Yet despite such incredible difficulties and hardships they often faced on a daily basis, they seemed incredibly optimistic.

Some of the actionable outcomes of the dialogue included launching a waste management project; establishing a new support network in Fiji; designing more inclusive apps for people with disabilities; launching incubator programs for smart business ideas and many more exciting projects that will make a positive impact on the communities and businesses into the future.

More information:

Pacific Connect is a Federal Government funded program managed by the International Centre for Democratic Partnerships to help Pacific Women in Business and Digital Delivery.

Trish Mackie-Smith, CEO of inndox - a property app for managing and maintaining property assets. This includes property records, appliance manuals, building plans, warranties, certificates, specifications, tenancy agreements,insurance policies etc. No need to worry about paper files going astray when managers leave or the owner dies or getting damaged or destroyed due to natural disasters such as flood, cyclone, fire or earthquake. All that important and valuable information can now be safely stored and accessible by the property owner on their mobile phone. inndox is FREE for the first 12 months and only $2 AUS per month if continued.

Builders use inndox to provide better customer service by giving owners a “digital handover” of the property via the app. Builders globally can use inndox to help them with compliance and save them money. The cost is only $49 AUS dollars one-off fee for each property handover.

*Above blog published on other media outlets: and


Andrew Mackie-Smith wins 2018 Queensland housing and construction award for Inndox


Inndox wins national award


Your Investment Property magazine recently announced the winner of "Best Building and Pest Inspection Company" at their Inaugural awards. Inndox founders Andrew and Trish Mackie-Smith won the prestigious award thanks to their start-up Inndox. Read the full article here:


Advert in the Master Builders Queensland State Awards Magazine 2018

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Inndox promoted to 9000 Master Builders members in the State Housing & Construction awards publication due out October 2018.

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Exciting news!! Inndox 2nd in pitch competition

On 19th September 2018, Trish Mackie-Smith pitched inndox at Urbanity and came 2nd place! Lots of interest from the audience and attracted many new customers! Thanks to Adam Di Marco (organiser) for including inndox in the session “PropTech is the new Black”. Great event and looking forward to Urbanity 2019!

A conference for the creators and custodians of cities    in the Asia-Pacific.    18-20 SEPTEMBER 2018    Royal International Convention Centre | Brisbane

A conference for the creators and custodians of cities

in the Asia-Pacific.

18-20 SEPTEMBER 2018

Royal International Convention Centre | Brisbane

Trish Mackie-Smith was selected as a Female Founder to pitch inndox shark-tank style at the Urbanity Conference. A competitive pitch against 2 other proptech start-up founders in a session titled: Proptech is the new Black. 


inndox selected to pitch & exhibit in Sydney 2018

inndox selected to pitch & exhibit in Sydney 2018

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Sydney Proptech Summit 2018

From over 50 applicants, inndox won a place along with only 5 other proptech startups to pitch to an audience of Real Estate Investors, Real Estate Managers, Business Angels and VC Investors. Inndox also won a booth to exhibit during the 2 day event. An exciting opportunity to present & demonstrate our innovative solution to the property industry and potential proptech investors.


Inndox on real estate with Kevin Turner 4BC radio


In September 2017 – a program called inndox won a place in the CityConnect Smart Cities program – a six-month accelerator to support, design and build a smart cities solution partnering with BlueChilli for technology expertise and support from Advance Queensland. Inndox co-founder Andrew Mackie-Smith joins Kevin Turner on this morning’s programme.

Download this podcast here