Joe Licastro of Signature Property Partners decided to use inndox at Seville Residences Coorparoo. The project consists of seven luxury two-storey residences each on their own title but sharing some common property driveways, fencing and landscaping.
inndox is a modern alternative to Developers and Builders providing a paper “Handover Pack” with some manuals left in the kitchen drawer.
Joe had previously worked for Hutchinson Builders as a Project manager and had delivered large projects such as a Hotel and a Bunnings hardware and he had experienced first hand the very time consuming and at times the frustrating task of collating the handover documents required by the contract and state legislation.
Using inndox, Joe was able to share the account with trades and consultants so they could add files to the ‘shared’ folder. This included as-built drawings, product manuals and the like. This saved time in collecting and sorting all of the documents.
Joe added a list of project contacts to the inndox to each owner could easily contact a trade or consultant that had worked on the project. This allows the customer to find the contact on their phone and call them directly, this provides a better level of service for the customer and saves valuable time for Joe after the Handover.
In a post-project interview, Joe told us that the best feature of inndox in his opinion was the Maintenance and Warranty alerts. With a simple set up using inndox, each property owner gets an email to remind them when planned maintenance is due or a warranty is soon going to expire. Some examples of this planned maintenance are Cleaning leaves out of roof gutters, Cleaning Air conditioning filters.
As part of the implementation of inndox at the project, monitoring and evaluation were carried out that included post-project interviews and surveys of the resident owners.
Signature Property Partners have partnered with inndox to enter the UDIA Awards for 2020 to showcase the community contribution, contribution to industry, innovation and unique features, Collaboration and Sustainability aspects of inndox for the Seville Residences Coorparoo project in Brisbane.