Custom home builders - 7 ways to improve your defect management process

Custom home builders - 7 ways to improve your defect management process

The problem with this method is that you could be going through the checkout at Bunnings or at the beach with your family when you get that call about a leak from the kitchen sink or a cracked cornice in the living room.

What documents a Builder should give to a client at handover.

Handover documents?

What documents a Builder should give to a client

Professional Builders know that the days of leaving a few manuals and the garage remote in the kitchen drawer are long gone. Customers today expect a better experience.

Here is a list of items that could be included.  What is included will depend upon the type of building and inclusions.

  1. Building Contract

  2. Approvals and Permits

  3. Final Certificates

  4. Manuals (Appliances etc)

  5. Maintenance information

  6. Warranties

  7. Plans

  8. Finishes Schedule e.g. Details of paint, tiles, carpets etc

  9. Product information

  10. Trade contacts

You should also get at least two sets of keys to locks (doors and windows), alarm codes and remote controls.

This list is not exhaustive but does give an idea about the sort of documents and items that should be provided.

If you want a free copy of our “Ultimate Handover Checklist” prepared by a Building consultant and Property lawyer then click here

If you would like to see a no obligation 20 min demo of award-winning inndox software (that clients pay builders to set up for them) and easily manage handovers, defects management, and post-build customer service for Builders then click here

Mint Settlements have partnered with inndox

Mint Settlements have partnered with inndox

Owners will receive their conveyancing documentation and will have the ability to upload other property-related files that they accumulate during the purchase and while owning the property. Owners will also be able to access contacts recommended by Mint Settlements and store their own property-related contacts like tradies, consultants, and product suppliers.

STRAAM group New York, USA are using inndox

STRAAM group New York, USA are using inndox

inndox is very pleased to announce that STRAAM Group have partnered with inndox. STRAAM provide Structural Commissioning for Building and other Structures like Dams and Bridges. The process involves positioning accelerometer sensors at strategic points of the structure to measure micro movements. These measurements are used with computer modelling to determine the stability of a building and to identify any weaknesses within the structure. The weak spots can make the buildings not comply with Engineering and Constuction standards and can also make the building unsafe when the building is exposed to adverse loads such as those experienced during cyclones, floods, vibration or other events.

CASE STUDY: Project Friday using inndox at BRIQ Apartments, Melbourne

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“Project Friday is a boutique property development firm based in Melbourne that embraces quality and technology on our developments. We recently used inndox on the BRIQ Apartments project in Melbourne. As an experienced Project Manager, I had never seen this new handover and property management solution for developers and property owners before. inndox has some unique features like cloning, templates, and reminders that saved me about two weeks of admin time before settlement and helped me comply with the many different laws applying to the handover process. It's logical to be providing a sustainable and covid safe solution like inndox. I like that we could customize the app to include our logo and photos. As a customer-focused company we are pleased at the positive feedback we have received from our customers to the inndox logbook”.

Jordan Siegel

Director, Project Friday

“On all our projects, large or small, our focus is always on the human scale, the end-users, the people who will occupy the spaces we create”.


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Briq

292–294 Hawthorn Road, Caulfield

13 three bedroom residences of timeless design. Briq is a landmark building designed to last.

The sculptural, spacious and serene architectural approach by Tecture and lush landscapes designed by Jack Merlo create a seamless addition to the picturesque streetscapes of Caulfield. Each residence is designed to provide a welcome home for generations. High ceilings, fine joinery, wide balconies and an emphasis on bespoke elements all represent the considered design for which each Project Friday address is renowned. With a sense of fluidity between inside to outside, Briq residences are designed for relaxation and entertainment. From grand dinner parties to intimate cocktails, evenings at Briq are about good company in a beautiful setting.

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At Project Friday we only build houses we’d live in ourselves. Every element of our projects is considered. We use quality materials, fixtures and fittings and don’t cut corners. We build homes to last.

To learn more about Briq please send us an email via the ‘Enquire’ button below or contact David Howard from Castran Gilbert for a buyers information kit on 0407 766 320

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ABOUT US

We work with like-minded talented people: architects, engineers, planners, interior designers, builders, landscape architects. We believe in the discipline and the craft of what we're doing, and we only work with people who share those principles.

Project Friday

We’re property developers. We wish there was another way to describe what we do without conjuring up images of 300 apartments in a high-rise tower, no car parking, and without room for a dining table. Because that’s not what we’re about. On all our projects, large or small, our focus is always on the human scale, the end users, the people who will occupy the spaces we create.

We’re also project managers, and in a sense that’s really what we are. We manage projects with care, resourcefulness and scrupulous attention to detail, some on behalf of our clients, others are ours.

And we bring something unique to every one of them.

We call it the Friday approach.

Why Friday

Friday is the point where work meets life, the interface between work and the things that give value and meaning to the work: the laughter of children, conversation with friends, the things that make life worth living.

The Friday Test

When we’re at work we apply The Friday Test. It keeps our focus outwards. Our projects aren’t figures on a spreadsheet. To us they’re real, tangible places to which people will return after work on Friday; places in which they’ll eat, sleep, make love, laugh and play. They’re places of meaning. Places we’d want to live in ourselves.

What makes us different?

We take the long view. We’re not after a quick profit. We don’t want to build apartments that are human filing cabinets. We uphold high standards when it comes to Project Managing our clients new builds or renovations; in materials, in design, in style and comfort. We will not compromise. Above all, we believe in space. Whatever your circumstances, a home can only have meaning when it has room to live, room to entertain, room to grow.

Connection

We create places of connection. Not cramped boxes that actually isolate and confine, but places where people connect with each other, with friends and neighbours, and with the world beyond their windows.

OUR TEAM

Greg Frid – Director

My work at Project Friday is the fusion of my passion for property and architecture, as well as my background in logistics.

To me, it is humbling to think that every building we deliver will leave a lasting legacy on our city’s streetscapes, to be enjoyed by future generations. It is the awareness of this permanency that keeps me grounded, focused, and above all reinforces the immense responsibility of our work as developers.

I enjoy selecting the right partners and team members that share my level of enthusiasm, to ensure that our projects are delivered not only to our to exacting standard, but with an intangible sense of ownership and pride for those lucky enough to live there.

Jordan Siegel – Director

After 15 years of wide experience running multiple commercial and residential sites, Greg approached me to co-create Project Friday as a place where we could bring our skills and our philosophy together.

From the very beginning of my professional career, I have always taken pride in creating a product that will exist for a long time. Today, this continues to inspire my work, along with a passion for detailed design and a drive to explore new ways of working.

I’m proud of the projects Greg and I are delivering, not just because they stand out in terms of quality, but because I know they will be appreciated for years to come.’