How can I set up Warranty Expiry Alerts?
inndox has a Warranty Expiry feature to help you maintain your building materials, products & appliances.
Step 1. Go to the warranty document on your dashboard (in Folder or find relevant file)
Step 2. Click /tap under the “actions” column on the far right of document
Step 3. Select the Warranty Expiry option
Step 4. Enter the expiry date into the calendar
Step 5. Click / tap the Set Warranty button
Your warranty expiry date is now recorded against the warranty document.
For convenience - the expiry dates are colour coded so that you can instantly know where your warranty is at.
GREEN means still in warranty
AMBER means expiring soon
RED means out of warranty
Your dashboard will display the next 3 warranty expiry dates so that you can always be up to date.
Examples of some common warranties for your property:
Air-conditioning units
Dishwasher
Oven
Refrigerator
Washing Machine
Termite Warranty
Building Defect Warranty
Building Structure Warranty
Hot Water System
Furniture
Appliances
Building products / materials
What information you should give to the buyer of your property.
Settle down
Finally your property has gone unconditional and settlement is coming up. You look in your kitchen drawer and see a manual for the air-conditioning unit and one for the oven. Its makes you think, “I’d better leave them the garage remotes, the keys to the window locks too”. But there is a lot more you can give to ensure the new owner has everything they need to take over the property.
Finally, your property has gone through and passed all the inspections and settlement in just around the corner. In your kitchen draw waiting t
here is a checklist.
Documents
Any documents of files for the property. Don’t include any personal information like legals or finance:
Plans - Architectural, Engineering, Drainage, Electrical, Services
Warranties - Appliances, Pest treatments,
Manauals - Appliances
Certificates - Form 16’s, Form 21’s, Occupancy Certificate, Pest management treatment Certificate
Soil test
Specifications - From the original build or extension
Product information - Carpet
Approvals and Permits - Building and Planning etc
Paint colours - Sometimes there is also a finishes schedule
Title - Solicitor should provide this as part of the Conveyancing
Contacts
Provide the name, address, email and phone number for handy contacts like:
Pool shop
Gardener
Handyman
Painter
Electrician
Plumber
Babysitter
Neighbours
Tips
Leave a note about some helpful tips like:
There is free Yoga in the local park every Saturday at 8:00am
Slow down at dusk as there can be Kangaroos on the road
There is storage space in the attic
There are four goldfish in the garden pond. We feed them fish food once per week.
You can get a free resident parking permit from the council
Physical things
Give keys and garage/gate/lift remotes and security alarm access codes to the Selling agent or direct to the buyer at settlement. Other items below can be left at the property.
Remotes - TV, Blinds
Spares - Roof tiles, floor tiles, carpet, paint etc
Having these items ready for the next owner helps them to get settled quickly.
inndox has it sorted
Now what if you provided all the documents, contacts and tips in an easy to use app? Well we already thought of that. We call it inndox. Its easy to use and it makes your property very attractive to potential buyers if you provide this to the Sales agent when the property goes on the maket. The agent shres the inndox with potential buyers and they are reassured that the property is safe, compliant and well maintained and that settling in will be a lot easier with all the right information right their on their mobile phone.
Get your residential or commercial property ready for the next owner and maximise its saleability. Visit inndox.com now.
What documents should you give to a client at handover.
Handover documents?
What documents should be provided to clients
Professional builders and property developers know that the days of leaving a few manuals and the garage remote in the kitchen drawer are long gone. Customers today expect a better experience.
Here is a list of items that could be included. What is included will depend upon the type of building and inclusions.
Building Contract
Approvals and Permits
Final Certificates
Manuals (Appliances etc)
Maintenance information
Warranties
Plans
Finishes Schedule e.g. Details of paint, tiles, carpets etc
Product information
Trade contacts
You should also get at least two sets of keys to locks (doors and windows), alarm codes, remotes controls.
This list is not exhaustive but does give an idea about the sort of documents and items that should be provided.
If you have any questions email us and we are happy to help
inndox: The Owner's perspective
An innovative and secure platform that helps property owners manage their valuable property information.
After the new owner receives their inndox account from the builder - the owner can start to enjoy the many features and tools that will make maintaining and managing their most prized possession a breeze!
From their attractive inndox dashboard, owners can conveniently add more property files like receipts, quotes, insurance policies, financials, depreciation records, leases etc.
They can also add to their handy contact list for trades, professional advisors, agents etc so that they can access their details whenever they need to from their mobile phones.
Owners can set warranty expiry alerts for their appliances under the relevant manuals such as their air-conditioning units, dishwasher, refrigerator and washing machines.
They can share their files with others like their Solicitor or Accountant and have them place important legal documents such as the conveyancing documents and depreciation schedules for quick reference when required at tax time.
Another unique feature is the ability to transfer all those important maintenance measures and property files to the next owner at time of sale.
When selling your property, an owner can share their inndox account with the sales agent. The Selling agent can then share this information with prospective buyers. For example: a buyer would be keen to see evidence of approvals for signifcant improvements at the property prior to making an offer.
Owners can be assured that we at inndox will never share your data with anyone else as we have a strict privacy policy.
If you purchased a brand new property, we recommend that you get an electronic version of the handover files (plans, manuals, specifications, approvals etc) from the Builder and add them to your inndox account. That way you will always have your property files easily accessible from any device.
For more information, click here: https://www.inndox.com/owners/
Maintaining kitchens, bathrooms, laundries and toilets
Wet areas
These wet areas of the house are the most expensive areas of the home (per square metre) to build. All have one common enemy – water leaks. Leaks are common and are usually caused by leaking pipes and waterproofing failures. Leaks cause damage that can be very costly to rectify if they go unnoticed or are not repaired promptly. Fixing a leaking shower could cost $20 or $10,000, depending upon the circumstances.
Kitchens
Let’s now take a look at what you need to inspect in a kitchen. First, check the operation of cupboard and pantry doors and catches. Are all the handles present? Sometimes adjustments of doors can be done with a screwdriver. Next, inspect the kick-board at the base of the cupboards and inside the cupboards under the sink for water damage. Check wall tiles for loose, bulging walls and missing grout.
You’ll need to look at the appliances too. Test the oven, cook-top, range hood, Insinkerator, and water filter (as required) to make sure they all work. Remember to switch them off afterward. If the appliances are new it’s a good idea to register the warranty expiry dates in inndox.
The range hood grease filters should be cleaned every 2 months with hot soapy water and then rinsed, dried, and re-installed.
Look at the benchtops for burn marks, stains, cracks and water damage. Check that drawers all operate smoothly and have handles. If the sink is made of thick plastic, it may be stained. These stains are usually permanent. I recommend replacing these blemished sinks with a new stainless steel sink. Check to see that water drains out of the sink quickly enough. Sometimes the sink waste becomes blocked with fatty waste, if this happens use a drain-clearing product from your local hardware or call a Plumber.
Bathrooms
Now, onto the bathrooms. Inspect the bath for chips, rust marks, peeling paint, and cracks. Baths should not flex when you push on the sides. If it is a freestanding bath, it should not move around on the floor when pushed. Claw-foot baths should be placed onto rubber stoppers on a tiled floor that is completely waterproof.
When you are inspecting a bathroom, run the shower for at least 10 minutes and check for water penetration to adjoining areas. Look for evidence of water damage around the shower recess. Your building inspector will use a moisture meter for this aspect of the inspection.
A shower base should have a fall of 1:60 (1cm of fall every 60cm length) to the floor drain to allow water to flow out.
Check the shower for broken soap-holders. Inspect the tiles of the shower for any cracks or missing tiles and bulging sections which are often difficult to see, so look closely. Missing silicone and grout will also need replacing.
See if the showerhead is leaking or damaged and make sure they are the water-efficient type.
The last thing to check on the shower is the operation of the shower door and screen. Note again if there are any leaks that need fixing or cracked glass that needs replacing.
As well as the shower and the bath, you need to inspect vanities for water damage and toilets and basins for cracks and leaks. Cracked porcelain should be replaced by a Plumber. Don’t forget to keep the details of the Plumber and their invoice in inndox for future reference.
Is your shower leaking?
Grab some toilet paper or a plastic bag and place it over the shower waste. Run the shower until water is about 2cm deep in the base of the shower. Come back in 10 minutes and look for leaks. Tiled shower bases in older properties are the most likely to leak. Unfortunately, the entire shower may need to be demolished and replaced by a Builder.
Don’t forget to remove the wet paper or bag before you leave.
When a shower is found to be leaking, some real estate agents like to recommend that the shower be ‘re-grouted and resealed’. This method involves removing the grout and installing a ‘masonry sealant’. The ‘leaking shower’ repair company will usually offer a 12-year product warranty. The cost of this repair is generally around $880. The advice I have received from a tiling expert is that this repair is a temporary solution. If the waterproof membrane is cracked and leaking, then the entire shower needs to be demolished and rebuilt with a new waterproof membrane. The cost for this professional rebuild could be $5,000 or more for an average size and quality shower recess.
Laundries
Check for dripping taps or spouts. Look under the tub for leaks or rust damage. Make sure there are both hot and cold taps for the washing machine. If you have an extra-large washing machine, then check it will fit in the space provided.
Look at the condition of the joinery (the cupboards and benches). Especially look for water damage.
Is there room for a dryer? If so, is there a power point for the dryer? A laundry should be a room that has adequate natural or mechanical ventilation.
Clothes dryers last on average 8 to 12 years. Although I have seen some pushing 30 years old and still going strong. Regular cleaning of ducts and lint filter can help to prolong the life of the dryer. If the Dryer is new remember to set a warranty expiry alert into inndox.
Toilets
Don’t forget to check the toilets around the house. Flush the toilets and check for leaks. Especially look at the back of the toilet as that is where you will see most leaks. Check for a cracked pan, lid or cistern. Cracked components should be replaced. Make sure that the toilet is secured to the floor by giving it a light push with your foot to the side.
Is the toilet a dual-flush type, (i.e. has it got a flush and half-flush button)? A dual-flush type is water efficient.
Like laundries, toilets should be in a room that has adequate natural or mechanical ventilation.
